How to Change Mobile Number in IndusInd Bank

IndusInd Bank is one of the leading private sector banks in India, offering a wide range of banking services to its customers. With the increasing importance of mobile banking and the need for secure transactions, it is essential to keep your mobile number updated with the bank. In this article, we will guide you through the process of changing your mobile number in IndusInd Bank, ensuring a seamless banking experience.

Why is it important to update your mobile number?

Before we delve into the process of changing your mobile number in IndusInd Bank, let’s understand why it is crucial to keep your contact information up to date:

  • Secure Transactions: By updating your mobile number, you ensure that you receive real-time transaction alerts and notifications, enhancing the security of your banking transactions.
  • Communication: Banks often communicate important information, such as policy updates, offers, and promotions, through SMS or phone calls. By updating your mobile number, you stay informed about the latest developments.
  • Account Access: In case of any account-related issues or queries, the bank may need to contact you. Having an updated mobile number ensures smooth communication and quick resolution of problems.

Step-by-step guide to changing your mobile number in IndusInd Bank

Changing your mobile number in IndusInd Bank is a simple and straightforward process. Follow the steps below:

Step 1: Visit the IndusInd Bank website

Open your preferred web browser and visit the official website of IndusInd Bank.

Step 2: Log in to your account

Click on the “Login” button on the top right corner of the website. Enter your username and password to log in to your IndusInd Bank account.

Step 3: Navigate to the “Profile” section

Once you are logged in, navigate to the “Profile” section of your account. This section contains all the personal information associated with your account.

Step 4: Click on “Update Mobile Number”

In the “Profile” section, look for the option to update your mobile number. It is usually labeled as “Update Mobile Number” or something similar. Click on this option to proceed.

Step 5: Enter your new mobile number

A form will appear where you can enter your new mobile number. Make sure to double-check the number for accuracy before submitting the form.

Step 6: Authenticate the change

After entering your new mobile number, the bank may require you to authenticate the change for security purposes. This can be done through various methods, such as One-Time Password (OTP) sent to your registered email address or existing mobile number.

Step 7: Submit the request

Once you have successfully authenticated the change, review the details and submit the request to update your mobile number.

Step 8: Confirmation

After submitting the request, you will receive a confirmation message on your new mobile number and registered email address. This confirms that your mobile number has been successfully updated in the bank’s records.


Q1: Can I change my mobile number through the IndusInd Bank mobile app?

A1: Yes, you can change your mobile number through the IndusInd Bank mobile app. The process is similar to the one mentioned above. Simply log in to the app, navigate to the “Profile” section, and look for the option to update your mobile number.

Q2: Is there any charge for changing the mobile number in IndusInd Bank?

A2: No, IndusInd Bank does not charge any fee for changing your mobile number. It is a free service provided to ensure the security and convenience of your banking transactions.

Q3: How long does it take for the mobile number to be updated?

A3: The mobile number update is usually processed within 1-2 business days. However, it may vary depending on the bank’s internal processes and workload.

Q4: What should I do if I don’t receive the confirmation message?

A4: If you don’t receive the confirmation message within a reasonable time, contact IndusInd Bank’s customer support helpline or visit the nearest branch. They will assist you in resolving the issue and ensuring that your mobile number is updated.

Q5: Can I update my mobile number if I am an NRI (Non-Resident Indian) customer?

A5: Yes, NRI customers can also update their mobile numbers in IndusInd Bank. The process is the same as mentioned above. However, additional documentation may be required to verify your identity and address.


Updating your mobile number in IndusInd Bank is a crucial step to ensure secure transactions, effective communication, and easy account access. By following the step-by-step guide mentioned in this article, you can easily change your mobile number and stay connected with the bank. Remember to keep your contact information up to date to enjoy a seamless banking experience.

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